Privacy policy

Privacy Policy

Last updated: July 2026

Clearli ("we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). Clearli is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed.

Personal Information We Collect or Process

"Personal information" refers to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact details including your name, address, billing address, shipping address, phone number and email address
Financial information including payment card information, transaction details, form of payment and payment confirmation
Account information including your username, password, security questions and preferences
Transaction information including items you view, add to cart, or purchase, return or exchange
Communications with us including information you include when contacting our customer support team
Device information including your IP address, browser type, device identifiers and network information
Usage information including how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you create an account, use the Services, make a purchase or communicate with us
Automatically through the Services via cookies and similar technologies when you visit our website
From our service providers who collect or process personal information on our behalf
From our partners or other third parties as permitted by applicable law

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and improving the Services — processing your payments, fulfilling your orders, managing your account, arranging shipping, facilitating returns and exchanges, and improving your shopping experience
Marketing and advertising — sending marketing communications by email or other channels, and showing you relevant advertisements based on your activity on the Services
Security and fraud prevention — authenticating your account, detecting fraudulent or malicious activity, and securing our Services
Communicating with you — providing customer support and responding to your enquiries
Legal compliance — complying with applicable law, responding to legal process, and enforcing our terms and policies

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

Shopify and service providers who perform services on our behalf including payment processing, data analytics, customer support, cloud storage, fulfilment and shipping
Business and marketing partners to provide advertising and marketing services
When you direct or consent to our disclosure to third parties, such as to ship your products
Within our corporate group or affiliates
In connection with a business transaction such as a merger, acquisition or bankruptcy
To comply with legal obligations including responding to subpoenas or law enforcement requests
To protect our rights and the rights of our users or others

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses your personal information and to exercise any rights you may have, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies

We use cookies and similar tracking technologies to enhance your experience on the Services. You may control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the Services. Where required by law, we will obtain your consent before placing non-essential cookies.

Third Party Websites and Links

The Services may include links to third-party websites. We are not responsible for the privacy or security practices of those sites and encourage you to review their privacy policies before providing any personal information.

Children's Data

The Services are not intended for children under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us and we will delete it promptly.

Security and Retention of Your Information

We take reasonable measures to protect your personal information, but no security system is impenetrable. The length of time we retain your personal information depends on factors including whether we need it to provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Right to Access / Know — request access to the personal information we hold about you
Right to Delete — request deletion of personal information we hold about you
Right to Correct — request correction of inaccurate personal information
Right of Portability — receive a copy of your personal information and request its transfer to a third party
Right to Opt Out of Sale or Targeted Advertising — opt out of the sale or sharing of your personal information for targeted advertising purposes
Managing Communication Preferences — opt out of promotional emails at any time using the unsubscribe link in our emails

UK and European Economic Area residents additionally have the right to object to or restrict processing of their personal information, and to withdraw consent where processing is based on consent.

Australian and New Zealand residents have rights under the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020, including the right to access and correct personal information we hold about you.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete and opt out of the sale of personal information.

To exercise any of these rights, please contact us at support@byclearli.com. We will respond in a timely manner as required by applicable law and may need to verify your identity before processing your request. We will not discriminate against you for exercising any of these rights.

Global Privacy Control

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt out of targeted advertising for the device and browser you use to visit the website. To learn more, visit https://globalprivacycontrol.org/.

International Transfers

We may transfer, store and process your personal information outside the country you live in. Where we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent UK mechanisms, unless the transfer is to a country with an adequate level of protection.

Complaints

If you have concerns about how we handle your personal information, please contact us at support@byclearli.com. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority:

UK: Information Commissioner's Office (ICO) — ico.org.uk
EU: Your national supervisory authority — edpb.europa.eu
Australia: Office of the Australian Information Commissioner (OAIC) — oaic.gov.au
New Zealand: Office of the Privacy Commissioner — privacy.org.nz

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the revised policy on this website and update the "Last updated" date at the top.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

📧 support@byclearli.com